How do you provide after-sales service？

Question

Accepted Answer

We accept to renew the products which having problem in quality:

1. Please feedback the information about quality problems within 3-7 days after receipt of the goods;

2. Please provide real photos of products with quality problems;

3. For replacement, usually, we will send new products along with your next order;

4. If you do not need replacement, we can negotiate with each other according to the actual situations, and the discount amount will be returned to you;

5. The following situations do not belong to the scope of return or exchange service:

1> Products have been worn, used or washed;

2> Products with thread end, fade after washing and color difference due to different production batch;

3> More than 7 days after receiving the goods;

4> Refuse to provide photos of defective goods or the photos are completely unable to identify;

For the above situations that beyond the scope of return or exchange service, We will give more discounts or preferential policies in future orders according to the circumstances.

Women's Body Shaping Apparel Manufacturer|Supplier

How do you provide after-sales service？

How do you provide after-sales service？

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